Document Access
View and download invoices, COAs, and more
24/7 Availability
Access information and services anytime, anywhere
How Echo Works
Echo is a secure site linked in real time to Huntsman's systems, with access available to all our customers. It's easy to set up and you can quickly start using it from any authorized desktop, tablet or smartphone.
Step 1
Reach-out to Customer Service to register your company account.
OR
Join one of our webinars to learn more about Echo. Your access link will be automatically sent to you afterwards.
Step 2
Receive your registration e-mail.
Step 3
Access https://echo.huntsmanservice.com and create your password.
Step 4
Start using Echo as your one-stop shop for all of your purchasing needs.
Frequently Asked Questions
Will Echo replace the interaction I currently have with my Huntsman customer service representative?
No. You may continue to contact your Huntsman customer service representative at any time, for any reason, as you do today.
The information of our orders and invoices are sensitive. Is the Echo platform secured?
Of course. Echo is a secured site linked in real time to our systems.Access is password secured and reserved to our direct customers who can only see their own account details.
I order products from other Huntsman divisions; can I now use Echo to order all of my products?
Yes, you can access the account of another division you have access to by using the dropdown section ‘Other Division’ above the Huntsman Logo on the ECHO Home Page.
Starter Guide
To help you hit the ground running, we've created a comprehensive Starter Guide. This guide will walk you through the features and functionalities of Echo, ensuring you make the most of your new portal.
Download Starter Guide